STORMS SHOULD BE TAKEN SERIOUSLY AS THEY HAVE THE POTENTIAL TO CAUSE BOTH HUMAN INJURY AND PROPERTY DAMAGE.
At Tricon Residential, people are our first priority and you are an important part of our family. Our primary concern is your safety. Please stay informed, and follow the instructions and guidelines provided by your local city, state and county agencies, including any evacuation orders. Several websites are available to monitor warnings and storm news, and offer storm safety checklists: NOAA Weather Radio All Hazards, Ready.gov, and American Red Cross. Additionally, we ask that you take the time to review the following information for tips on keeping your family and home safe.
Storm Safety
Storms are still a threat even if they do not have tropical storm status. Storms can include heavy rains, significant flash flooding and strong winds. Rainfall totals may produce significant to life threatening flash floods.
If you are traveling and encounter a flooded road or underpass, do not attempt to drive through the floodwaters that can have an unknown depth. It’s easy to misjudge the depth of floodwater, particularly at night. Sometimes the bridge or road masked by floodwater may have been undermined or completely washed out.
RENTERS INSURANCE:
It is strongly recommended that you maintain renters insurance to cover your personal property in the event of damage from a storm or other causes. You may contact your current automobile insurance provider or our renters insurance partner, ePremium Insurance for policy and quote information.
If Damages Occur
NOTIFY YOUR RENTERS INSURANCE COMPANY:
It is strongly recommended that you contact your renters insurance provider to report any damages and start any required claims.
ePremium Insurance policy holders can contact the ePremium customer service center at 800 319 1390 for assistance in filing claims. Please note, ePremium suggests that callers have their policy number available to expedite the claim filing process.
REPORT ANY DAMAGE OR CONCERNS:
Tricon Residential asks that residents notify the maintenance team of any damage caused to the home by submitting a maintenance service request. This can be done by calling our resident services center at 855 676 1680 or submitting a request online via the resident portal.
If you are experiencing any issues with your home’s utilities, you will need to contact your utilities services company directly for assistance.
We care about you and your family’s safety. Please call our dedicated resident services center at 855 676 1680 if you have any questions.